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Virtual Assistance & The Future of the Workplace

Virtual Assistance & The Future of the Workplace

BY Erin Boerema

 Local Virtual Assistant Erin Boerema of Optimal Virtual Assistant Solutions is a real hit with small businesses in Jackson, MS, USA. Starting in August 2018, Optimal VA Solutions has grown to include serving real-estate companies, solopreneurs, sales and marketing companies, brokers, bloggers, and other business professionals in her surrrounding areas.

The number of telecommunicating or remote employees in the USA grew by 79.7% from 2005 to 2017, according to the UK Society of Virtual Assistants. And the number of self-employed workers is growing too — freelancers now make-up over 34% of the total United States workforce! "It's a growing industry - and traditional Personal Assistants are lining up to switch into the remote or “virtual” world, because businesses are realizing the benefits of having someone working part-time as a subcontractor, rather than risking a full-time employee for admin,” says Caroline Wylie, the founder of Society of Virtual Assistants who compile the report as a snapshot of the industry each year.

So what exactly is a VA?

A Virtual Assistant (VA) provides administrative support and specialized services to businesses, entrepreneurs, executives, managers, and other extremely busy people. They are highly-skilled independent contractors who make use of the advances in technology to complete assignments via the Internet, email or CD. Traditional methods such as regular mail and overnight postal services are also used.

Virtual assistants are available whenever you need them but, unlike a temporary employee, guarantee you the same great service from the same dedicated people every time without the problems associated with employing staff. The majority of virtual assistants have many years’ experience as senior secretaries or personal assistants and who choose, for a variety of reasons, to operate as a virtual assistant, virtual PA or virtual secretary. This includes skills like the ability to plan and strategize for a business, to prioritize revenue-generating tasks, to stop multitasking and start “batching”, to communicate effectively, to commit to personal and professional development, and finally to be committed to your clients and demonstrate reliability and dependability.

"Very sweet, always responsive, very very attentive to details and I truly am so happy I decided to try a virtual assistant and she was an amazing choice! So efficient and project results always are great! Thanks, Erin"

- Colby (Pensacola, FL) (Real Estate)

"Erin did a wonderful job of designing my logo and getting my business cards designed and ordered, and they were a huge success! And I get twice the phone calls I used to since she created my website! I will use her services again in the future!"

- Traci (Charlotte, SC) (Fashion/Beauty)

Why use a VA?

  • VAs offer flexibility – they are available outside of normal hours, have no minimum hour commitment and are only paid for the hours they work.

  • VAs have a vested interest in the success of your business, so client confidentiality is paramount and they will treat your business as their own.

  • VAs allow you to use the same highly-skilled, professional every time you outsource work.

  • You get more time to do what you do best while leaving the admin to someone else.

  • Your work will be completed to perfection and delivered on time – or ahead of time.

  • No recruitment or agency fees incurred.

  • Your VA will work closely with you to achieve seamless perfection of your projects – no one will ever know it wasn’t completed in-house! That goes for call answering too!

  • No HR headaches like tax, national insurance or employee benefits.

  • Employees and temps are paid by you for coffee breaks, toilet visits and time taken for personal calls and issues.

  • VAs work from their own offices so you won’t have to organize workspace or equipment for them.

  • US VAs rates vary from $12-$35 per hour for basic admin, but you are only charged for the work that they do.

  • VAs come in all different guises – there will be one out there that suits you and your business perfectly!

For more information & pictures please contact:

Erin Boerema - (owner)

Optimal Virtual Assistance Solutions


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